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Frequently Asked Questions

  1. Does Bingltd.com ship to international destinations?
  2. Is your website a secure shopping site?
  3. How do I view the SSL certification?
  4. Remember to close all browser windows!
  5. How are my shipping charges calculated?
  6. What is the shipping lead time for an order?
  7. How can I check status of my order?
  8. What is the minimum order quantity?
  9. What is the bulk order size?
  10. Does Bingltd.com provide custom orders?
  11. What is the guarantee of Bingltd.com products?
  12. How do I know or learn about the suitability of the products for my manufacturing needs?
  13. Can I change my order after I have submitted the order?
  14. Can I buy the sofa legs without the hanger bolts?
  15. What are the payment options?
  16. What is our lumber quality and grade?
  17. Board Feet Calculation
  18. Does Bingltd.com ship to P.O. Boxes?

  • Does Bingltd.com ship to international destinations?
    Sorry, we do not ship outside of the United States of America except for Canada. Canadian customers are kindly requested to call us for further details.

  • Is your website a secure shopping site?
    YES and we have certifications to prove it too. You will see an SSL(Secure Sockets Layer) "golden lock" icon (within your browser window) upon checking out of your shopping cart. The SSL certificate is issued by a trusted, verifiable certification authority. Please double-click on the "golden lock" icon to view and verify the SSL certificate. If you are using the new Internet Explorer 7, please note that it will warn you of potential risks when you click to add an item to the shopping cart, please click to continue if you see such error messages.

  • How do I view the SSL certification?
    If you are using Internet Explorer 6, you will find the SSL "golden lock" icon on the bottom-right corner of your browser window when you reach our checkout page to start the payment process. Simply double-click on the icon to view details of the certificate. If you are using Internet Explorer 7, the "golden lock" is right next to the address bar. Users of Firefox will see the icon on the bottom-right corner of their browser window as well as the address bar.

  • Remember to close all browser windows!
    After you have completed a purchase and also completed the printing of the receipt, you should always close ALL existing browser windows. If you wish to continue surfing, you can restart your browser after that. By doing so, you create a perfectly safe browsing experience for yourself anywhere on the net.

  • How are my shipping charges calculated?
    The shipping charges are calculated on minimum and weight basis. You may find our US standard shipping charges on the Shipping Policy page. Any shipping to other unlisted destinations will be per quotation basis.

  • What is the shipping lead time for an order?
    Our shipping is usually by FedEx ground and the approximate lead time for your order to be shipped is 3-5 business days. Please note that we are not open on weekends.

  • How can I check status of my order?
    When your order is shipped out from our warehouse, FedEx will send you an e-mail notification with the tracking number.

  • What is the minimum order quantity?
    There is no minimum order quantity for S4S squares. Orders for all furniture legs should be a minimum of 4. Orders for chairs must be in multiples of 2. However, should you require custom order quantities, please send us an online request or call for assistance.

  • What is the bulk order size?
    Bingltd.com processes two types of bulk orders;
    1. A full-container order with direct shipment from Malaysia to US, thus by-passing our US warehouse.
    2. A minimum order of 1000 Board Feet or 1000 furniture legs. All bulk orders will be processed upon individual online enquiries and requests.


  • Does Bingltd.com provide custom orders?
    Yes. We only do custom orders in bulk quantity. Please send us an online enquiry or call us for more information.

  • What is the guarantee of Bingltd.com products?
    We assure that the quality of products meet the highest manufacturing standards and have been verified for delivery. Please also refer to our Return Policy for more information.

  • How do I know or learn about the suitability of the products for my manufacturing needs?
    We will be more than happy to assist you on your choice of PH White products required. We are able to provide you the best cost effective opinion on the suitability of our PH White products for your manufacturing needs. Please do not hesitate to send us your enquiries or contact us at 1-888-886-7119.

  • Can I change my order after I have submitted the order?
    All orders placed cannot be changed.
    However, if we at BingLtd.com need to make any changes to your order, we will inform you and you will be required to log in to enter a new order. Your previous order will be deemed cancelled. This is necessary to safeguard the security of your purchase.

  • Can I buy the sofa legs without the hanger bolts?
    Sorry, the hanger bolts come in a complete packaging. It is not possible to separate them.

  • What are the payment options?
    We accept all VISA, MasterCard and American Express credit cards issued in the U.S. Personal or Business Checks and Money Orders are also accepted as valid means of payment. Should you decide to pay by check or money order, please call us to place your order.

  • What is our lumber quality and grade?
    Our dimension lumbers are sold kiln-dried, selected to be free of any major defects and pre-cut for ideal furniture manufacturing.

  • Board Feet Calculation
    All our lumbers are sold based upon Board Feet measurement. A BF (Board feet) is calculated by multiplying a 1" thick by 12" width by 12" length wood measurement. Hence 1 BF is equivalent to 144 cubic inches. For example, a lumber measuring 3" by 3" by 30" will have 270 cubic inches. In order to convert this measurement to BF, 270 is divided by 144. Thus, its BF measurement is 1.875BF.

  • Does Bingltd.com ship to P.O. Boxes?
    No we do not ship to any P.O. Boxes.


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